Privacy policy

Last Updated: September 14, 2026

This Privacy Policy describes how Aria Diamonds Inc. (“Aria Diamonds,” “Company,” “we,” “us,” or “our”) collects, uses, processes, stores, discloses, and otherwise handles Personal Information in connection with websites, online stores, products, services, communications, and other digital properties that we own, operate, or control, including any website or storefront through which Chrysostomos jewelry is marketed or sold in the United States (collectively, the “Services”).

Aria Diamonds Inc. is the operator and seller of record for the Services unless expressly stated otherwise.

For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identified or identifiable individual, together with any substantially similar term used under applicable privacy law.

This Privacy Policy applies to information collected when you visit or use the Services, purchase or inquire about our products, create an account, subscribe to communications, participate in promotions, contact us, communicate with customer service, or otherwise interact with us.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Nothing in this Privacy Policy is intended to waive, restrict, or limit any right that cannot lawfully be waived, restricted, or limited under applicable law.

1. Personal Information We May Collect

The Personal Information we collect depends upon how you interact with us and may include the following categories.

A. Identifiers and Contact Information

We may collect information such as:

Name
Billing address
Shipping address
Mailing address
Email address
Telephone or mobile number
Customer account information
Online identifiers
IP address
Other identifiers you provide to us

B. Transaction and Commercial Information

We may collect information relating to your transactions and interactions with us, including:

Products purchased, considered, viewed, saved, or returned
Order history
Shopping cart activity
Purchase amounts
Discounts or promotional codes used
Shipping and delivery information
Returns, exchanges, repairs, and warranty-related information
Customer service history
Product preferences
Other purchasing or consuming histories or tendencies

C. Payment and Financial Information

When you make a purchase, payment information may be collected and processed by Shopify, payment processors, financial institutions, digital wallet providers, or other payment service providers.

Depending on the payment method used, this information may include:

Payment card information
Billing information
Transaction authorization information
Payment method
Fraud-prevention information

Aria Diamonds Inc. generally does not receive or store complete payment card numbers when transactions are processed through third-party payment providers.

Payment transactions are subject to the privacy and security practices of the applicable payment provider.

D. Internet, Device, and Electronic Activity Information

When you access the Services, we and our technology providers may automatically collect information such as:

IP address
Browser type and version
Device type
Device identifiers
Operating system
Internet service provider
Language settings
Referring and exit pages
Pages or products viewed
Links clicked
Search activity
Shopping cart activity
Date and time of access
Session information
Interaction with advertisements or marketing communications
Approximate geographic location derived from IP address
Cookie, pixel, and similar technology information

E. Communications

If you contact us, we may collect and retain information contained in your communications, including:

Emails
Customer service inquiries
Chat communications
Telephone-related records where legally permitted
Product questions
Complaints
Reviews
Return or repair requests
Other correspondence

F. Marketing and Preference Information

We may collect information relating to:

Email subscriptions
SMS subscriptions
Marketing consent
Communication preferences
Advertising interactions
Product interests
Promotional participation

G. Information You Voluntarily Provide

We may collect other information that you voluntarily provide to us through forms, surveys, reviews, promotions, contests, communications, social media interactions, or other features of the Services.

Please do not provide sensitive Personal Information unless specifically requested and necessary for a legitimate purpose.

2. Sources of Personal Information

We may collect Personal Information from:

You directly
Your device or browser
Shopify
Payment processors
Shipping and delivery providers
Klaviyo and other marketing platforms
Advertising and analytics providers
Social media platforms
Fraud-prevention and security providers
Business partners
Service providers
Publicly available sources
Other third parties where permitted by law

We may combine information obtained from different sources when permitted by applicable law.

3. How We Use Personal Information

We may collect, use, process, and retain Personal Information for legitimate business and commercial purposes, including to:

Provide and Operate the Services

Operate and maintain our website and online store
Create and manage customer accounts
Display products and product recommendations
Maintain shopping carts
Provide website functionality
Process customer requests

Process Transactions

Process and fulfill purchases
Verify transactions
Process payments
Send order confirmations
Coordinate shipping and delivery
Provide tracking information
Process returns, exchanges, repairs, refunds, or credits

Customer Service

Respond to inquiries
Provide customer support
Address complaints
Communicate regarding orders
Resolve disputes
Manage repair, replacement, or product-service requests

Marketing and Advertising

Where permitted by applicable law, we may use Personal Information to:
Send marketing emails
Send promotional communications
Send SMS or text marketing when appropriate consent has been obtained
Present personalized products or offers
Measure advertising effectiveness
Build or evaluate marketing audiences
Understand customer interests
Conduct retargeting or interest-based advertising
Improve marketing campaigns

Analytics and Business Improvement

We may use information to:
Analyze website usage
Understand customer behavior
Evaluate product performance
Improve products and Services
Improve website design and functionality
Develop new products or features
Conduct business analytics
Forecast demand
Improve customer experience

Security and Fraud Prevention

We may use Personal Information to:
Authenticate transactions
Detect suspected fraud
Prevent unauthorized transactions
Detect security incidents
Protect our systems
Protect our customers
Enforce our agreements
Protect our rights, property, personnel, and business

Legal and Regulatory Purposes

We may use Personal Information to:
Comply with applicable laws
Maintain accounting and tax records
Respond to subpoenas, warrants, court orders, or lawful governmental requests
Establish, exercise, or defend legal claims
Enforce our contractual rights
Investigate suspected misconduct
Satisfy regulatory or compliance requirements

Internal Business Administration

We may use Personal Information for legitimate internal purposes, including:
Accounting
Auditing
Recordkeeping
Business planning
Corporate administration
Insurance
Risk management
Professional advice

We may also use Personal Information for another purpose disclosed to you at the time of collection, with your consent where legally required, or as otherwise permitted by law.

4. Shopify

Our online store may be hosted and supported by Shopify.

Shopify provides ecommerce technology and related infrastructure that enables us to operate our online store, process transactions, manage customer information, provide checkout functionality, detect fraud, and perform other ecommerce services.

When you interact with our Shopify-powered store, Shopify may process Personal Information in accordance with its agreements with us, applicable law, and its own privacy disclosures.

Certain information may therefore be transmitted to, processed by, or stored using Shopify systems and infrastructure.

We do not control all aspects of Shopify's independent data-processing activities.

5. Klaviyo, Email Marketing, and SMS

We may use Klaviyo or another communications and marketing platform to facilitate email marketing, customer segmentation, analytics, customer communications, and, where enabled, SMS marketing.

Information processed through these services may include:

Name
Email address
Telephone number
IP address
Cookie information
Purchase history
Shopping activity
Product interests
Website activity
Marketing preferences and consent status

You may unsubscribe from promotional emails by following the unsubscribe link contained in the applicable email.

Where SMS marketing is offered, we will seek consent where required by applicable law. You may opt out of eligible SMS marketing communications using the instructions contained in the applicable message, including by replying STOP where supported.

Consent to receive promotional communications is not a condition of purchasing products from us unless otherwise expressly and lawfully stated.

Transactional communications relating to an order, payment, shipment, account, customer service issue, security matter, or other non-marketing purpose may continue even if you opt out of marketing communications where permitted by law.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, software development kits, local storage, web beacons, advertising identifiers, and similar technologies.

These technologies may be used to:

Operate essential website functions
Maintain shopping cart functionality
Authenticate users
Remember preferences
Analyze traffic
Measure website performance
Detect fraud
Personalize content
Understand customer interactions
Measure advertisements
Support marketing campaigns
Deliver or measure personalized or interest-based advertising where permitted

Some technologies are necessary for operation of the Services. Others may be used for analytics, personalization, advertising, or other purposes.

Where applicable law requires consent before certain non-essential technologies are activated, we intend to provide applicable consent controls.

Your browser may also permit you to delete, restrict, or block certain cookies. Doing so may affect the availability or functionality of certain Services.

7. Personalized Advertising, Sale, Sharing, and Targeted Advertising

Aria Diamonds Inc. does not knowingly sell Personal Information in exchange for money in the ordinary meaning of the word “sell.”

However, privacy laws in certain jurisdictions define terms such as “sale,” “share,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising” broadly.

Accordingly, our use of certain advertising, analytics, cookies, pixels, audience-matching tools, or similar technologies may constitute a sale, sharing, or targeted advertising activity under the laws of certain jurisdictions even where no money is exchanged for your Personal Information.

Where applicable law provides you with a right to opt out of such processing, you may exercise that right through the privacy controls or data-sharing opt-out mechanism provided through our Services, if available, or by contacting us as described below.

We do not intend to knowingly sell or share Personal Information of individuals when prohibited by applicable law.

8. When We May Disclose Personal Information

We may disclose Personal Information where reasonably necessary for the operation of our business, provision of Services, protection of our interests, or compliance with law.

Recipients may include:

Service Providers and Contractors

We may disclose information to companies providing services such as:
Ecommerce infrastructure
Website hosting
Payment processing
Shipping
Logistics
Order fulfillment
Customer service
Email delivery
SMS communications
Marketing automation
Analytics
Advertising
Fraud prevention
Cybersecurity
Cloud storage
Information technology
Accounting
Auditing
Legal services
Insurance
Professional consulting

Payment Providers and Financial Institutions

We may provide transaction-related information to payment processors, financial institutions, card networks, or other entities necessary to process or secure a transaction.

Shipping and Fulfillment Providers

We may disclose information necessary to prepare, fulfill, ship, track, insure, deliver, return, repair, or replace merchandise.

Advertising and Analytics Providers

Where permitted by applicable law, we may disclose or permit access to certain device, online activity, or shopping information for analytics, measurement, advertising, audience creation, or marketing purposes.

Legal Authorities

We may disclose information when we reasonably believe disclosure is necessary or appropriate to:
Comply with law
Respond to lawful legal process
Respond to governmental requests
Enforce agreements or policies
Investigate suspected fraud
Address security incidents
Protect our rights or property
Protect customers or others
Prevent harm
Establish, exercise, or defend legal claims

Nothing in this Privacy Policy requires us to contest a legally valid governmental or judicial demand for information.

Corporate Transactions

We may disclose, transfer, or make Personal Information available in connection with an actual or contemplated:
Merger
Acquisition
Sale
Financing
Reorganization
Restructuring
Bankruptcy
Joint venture
Change of control
Sale of assets or business
Due diligence process

Any successor or acquiring entity may assume rights and obligations relating to Personal Information as permitted by applicable law.

With Your Direction or Consent

We may disclose Personal Information when you direct us to do so, consent to the disclosure, or intentionally use functionality that requires disclosure.

9. Third-Party Services and Links

The Services may integrate with or contain links to websites, applications, platforms, payment services, social networks, or other services operated by third parties.

Those third parties may independently collect and process information.

Aria Diamonds Inc. does not control and is not responsible for the privacy, security, availability, content, accuracy, or data practices of unaffiliated third parties.

The inclusion of a third-party link, integration, plugin, payment method, or service does not constitute an endorsement of that third party's privacy or security practices.

You should review the privacy policies and terms of the third-party services you use.

10. Data Retention

We may retain Personal Information for as long as reasonably necessary or permitted in light of the purpose for which it was collected.

Factors we may consider when determining an appropriate retention period include:

Length of our relationship with you
Transaction history
Product-service obligations
Accounting requirements
Tax requirements
Fraud-prevention needs
Chargeback periods
Recordkeeping requirements
Potential or actual disputes
Statutes of limitation
Legal holds
Regulatory requirements
Security considerations
Legitimate business needs

We are not obligated to retain Personal Information for any particular period unless required by applicable law.

When information is no longer reasonably required, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with our practices and applicable law.

Backup, archival, fraud-prevention, security, legal-hold, and disaster-recovery systems may retain information for longer periods.

11. De-Identified and Aggregated Information

To the extent permitted by law, we may create aggregated, anonymized, or de-identified information from Personal Information.

Information that cannot reasonably identify you may be used or disclosed for lawful business purposes, including analytics, research, product development, forecasting, security, and business planning.

Where required by applicable law, we will maintain de-identified information in de-identified form and will not attempt to re-identify it except as permitted by law.

12. Data Security

We use administrative, organizational, technical, and physical safeguards that we consider reasonable and appropriate in light of the nature of the information we process.

However, no electronic transmission, network, website, database, server, storage system, or security measure can be guaranteed to be completely secure.

Accordingly, Aria Diamonds Inc. cannot and does not warrant or guarantee that Personal Information will never be accessed, acquired, disclosed, altered, lost, destroyed, or otherwise compromised by unauthorized persons.

You are responsible for maintaining the confidentiality of account credentials and for using reasonable measures to protect devices and accounts through which you access our Services.

If you believe your interaction with us is no longer secure, please notify us promptly.

Nothing in this section limits any obligation imposed upon us by applicable law.

13. Your Privacy Rights

Depending upon your state, country, or other jurisdiction of residence and whether a particular privacy law applies to Aria Diamonds Inc. or the relevant processing activity, you may have certain rights concerning your Personal Information.

Those rights may include, where applicable, the right to:

Confirm whether we process your Personal Information
Request access to Personal Information
Request correction of inaccurate Personal Information
Request deletion of certain Personal Information
Obtain a copy or portable version of certain Personal Information
Opt out of certain sales or sharing of Personal Information
Opt out of certain targeted advertising
Withdraw consent where processing is based upon consent
Restrict certain processing
Object to certain processing
Appeal certain decisions regarding a privacy request
Limit certain uses of sensitive Personal Information where applicable
Exercise applicable rights without unlawful discrimination or retaliation

These rights are not absolute.

We may deny, restrict, or limit a request where permitted by applicable law, including where an exception applies or where information must be retained for legal, security, fraud-prevention, contractual, transaction-completion, recordkeeping, or other lawful purposes.

The availability and scope of rights vary by jurisdiction.

Nothing in this Privacy Policy represents that any particular privacy statute applies to Aria Diamonds Inc. unless it applies as a matter of law.

14. Privacy Requests and Identity Verification

To exercise an applicable privacy right, contact us using the information provided in the Contact Us section below or use any privacy-request mechanism made available through our website.

Your request should provide sufficient information for us to identify the request and reasonably verify your identity.

Depending upon the nature of your request, we may request additional information reasonably necessary to verify:

Your identity
Your jurisdiction
Your relationship with us
Your authority to submit the request

We may decline a request that we cannot reasonably verify where permitted by law.

If an authorized agent submits a request on your behalf, we may require appropriate evidence of the agent's authority and may independently verify your identity where permitted.

We will respond within the period required by applicable law.

Where applicable law provides a right to appeal a decision we make concerning a privacy request, you may submit an appeal using the contact information below and clearly identify the communication as a Privacy Appeal.

15. Marketing Communications

You may opt out of promotional email communications using the unsubscribe link contained in our promotional emails.

You may opt out of SMS marketing using the instructions provided with the applicable communications.

An opt-out request may not prevent us from sending transactional or relationship communications relating to:

Existing orders
Payments
Shipping
Returns
Account activity
Security
Product service
Customer service
Legal or administrative matters

We may require a reasonable period of time to process certain preference changes as permitted by law.

16. Children's Privacy

Our Services are intended for a general audience and are not directed to children under the age of 13.

We do not knowingly seek to collect Personal Information directly from children under 13 through the Services.

If we become aware that we have collected Personal Information from a child under 13 in circumstances in which applicable law requires parental authorization and such authorization has not been obtained, we may take reasonable steps to delete or otherwise address that information.

A parent or legal guardian who believes that a child has provided Personal Information to us inappropriately may contact us.

17. International Users and Cross-Border Data Transfers

Aria Diamonds Inc. is based in the United States.

If you access the Services from outside the United States, Personal Information may be transferred to, stored in, accessed from, or processed in the United States and other jurisdictions in which we or our service providers operate.

The privacy and data-protection laws of those jurisdictions may differ from those of your country of residence.

Where required by applicable law, appropriate safeguards may be used in connection with international data transfers.

By interacting with the Services, you acknowledge that cross-border processing may occur subject to applicable law.

18. Do Not Track and Privacy Signals

Some browsers or devices transmit “Do Not Track” or other privacy signals.

Our response to such signals may depend upon applicable law, technical capabilities, and the configuration of the Services.

Where legally required and technically supported, we may recognize legally valid browser-based opt-out preference signals, including those recognized by applicable privacy law.

Because standards and legal requirements regarding such signals continue to evolve, our practices may change.

19. Changes to This Privacy Policy

We reserve the right to amend, supplement, replace, or otherwise update this Privacy Policy from time to time, including to reflect:

Changes in our business
Changes in our Services
New technologies
New vendors or service providers
Changes in data-processing activities
Legal or regulatory developments
Changes in industry standards

The revised Privacy Policy will become effective when posted unless a different effective date is required by applicable law or expressly stated.

The “Last Updated” date at the beginning of this Privacy Policy indicates when it was most recently revised.

Where required by law, we will provide additional notice or obtain consent before a material change becomes effective.

Your continued use of the Services following an update does not constitute consent where applicable law requires consent by another method.

20. Business Transfers and Successors

If all or part of Aria Diamonds Inc.'s business or assets are transferred, acquired, reorganized, financed, sold, or combined with another entity, information maintained by us may be among the transferred business assets, subject to applicable law.

This Privacy Policy may thereafter be administered by a successor, purchaser, reorganized entity, or other applicable party.

21. No Contractual Guarantee

This Privacy Policy describes our privacy practices and legal disclosures.

Except to the extent otherwise required by applicable law, nothing in this Privacy Policy is intended to create contractual rights beyond those that applicable law independently provides.

Nothing herein creates a fiduciary duty or other special relationship between Aria Diamonds Inc. and any website visitor or customer solely by reason of this Privacy Policy.

22. Conflict With Applicable Law

If any provision of this Privacy Policy conflicts with a mandatory requirement of applicable privacy law, the applicable legal requirement will control to the minimum extent necessary to resolve the conflict.

If any provision is determined to be invalid or unenforceable, that determination will not affect the remaining provisions to the extent permitted by law.