The following terms describe how shipping delays and unavailable merchandise are handled for purchases made through the Chrysostomos online storefront operated by Aria Diamonds Inc.
Shipping Delays and Unavailable Merchandise
Shipping estimates are estimates unless expressly stated otherwise.
If we are unable to ship merchandise within the time represented at purchase—or within the time otherwise required by applicable law—we will provide any notice, cancellation option, consent request, or refund required by law.
For online merchandise orders, federal law generally requires sellers to have a reasonable basis for their advertised shipping time. If no shipping period is stated, sellers generally must have a reasonable basis to ship within 30 days, and certain delays require giving the customer an option to consent to the delay or receive a refund.
For assistance, contact us at chrysostomosus@gmail.com. Please include your order number when contacting us about a purchase.